New Sterling is live — talk to a working legal intake agent. Try it
Sterling How It Works Workspace Fully Managed Pricing FAQ
Book a Demo Log in

24/7 Intake Coverage for Your Law Firm

GT Voice answers your firm's calls around the clock, runs the new-client intake, captures the details, and routes the inquiry to the right person.

Or talk to Sterling yourself
GT Voice After hours · 7:48 PM · 4 min 24 sec
0:00 / 4:24
Consultation Booked — Monday 4:30 PM · Summary and transcript sent to the firm · No legal advice given

What One Recovered Case Is Worth

Three questions about how your phones actually run. The arithmetic does the rest.

Question 1 of 3
How many calls does your firm receive per day?

Every inbound call — new inquiries, existing clients, inside and outside office hours.

20calls a day
580+
How many of those calls go unanswered?

Count voicemail, busy signals, and anyone who hung up before a person picked up.

What's a signed case worth to your firm?

Your firm's fee on an average signed case — not the settlement amount.

Potential revenue at stake per year $0

Most callers who don't reach you simply call the next firm on the list.

Unanswered calls per year0
Cases slipping away per year0
Your figure per signed case$0

An estimate, not a projection. It assumes 260 working days a year and that roughly 5% of unanswered callers would have become a signed case. Your own numbers will differ.

Meet Sterling, Your First AI Intake Agent

Call as a prospective client and hear what your callers hear at 2 AM.

Online (480) 393-4591 or talk to Sterling in your browser

What GT Voice Does on Every Call

The same sequence, every time, whether it is a Tuesday morning or a Sunday night.

Three phone screens: the call being answered, the caller being understood, and the consultation being booked
01 Answers Every call, 24/7. New inquiries, overflow and after-hours, picked up live.
02 Runs the Intake Injury, incident date and insurance, plus your common questions.
03 Screens and Routes By case type, escalating urgent calls under your intake rules.
04 Books the Consult Straight onto your calendar, against real-time availability.
05 Keeps Everyone Updated Caller gets a confirmation. Your team gets the summary and transcript.
An incoming call routed by case type, with urgent matters escalated to an attorney

Routing by case type, with urgent matters escalated.

A text confirmation to the caller and an email intake summary to the firm

Confirmation to the caller, summary and transcript to the firm.

More Than Call Answering

The same intake, wherever a new client reaches you.

A law firm website with the call widget and chat window open, beside a phone showing a text follow-up
Web Call A click-to-talk button on your site. Same agent, no dialling.
Web Chat Typed intake for the visitors who will never pick up the phone.
Text Follow-Up Confirmations, reminders, and a nudge when a lead goes quiet.

One intake, one record. Whichever door they come through, the same questions get asked.

Every Call, in One Dashboard

Your workspace is where you see, hear and track everything Sterling handles.

The GT Voice workspace showing call history with timestamps, duration, status and outcome for every call
Live Call HistoryEvery inbound, web and after-hours call
Status and OutcomeBooked, callback, escalated, at a glance
RecordingsPlay back any call, end to end
Search and ExportFilter and export your full history anytime
Compliance TrackedLogged on every call

Built Around Your Firm, and Run for You

Not software we hand off. We set it up, run it, and keep improving it with you.

Set Up for You

We configure the agent, connect it to your phone workflow and website, and take it live.

Customized to Your Firm

Your practice areas, intake questions, routing rules and tone. Built around how your firm already works.

Improved Over Time

We review real calls and refine the flows, intake questions, routing and responses as you go.

Supported by a Real Team

You are never managing it alone. GT Studios stays involved to maintain and improve it.

It Works Alongside Your Team, Not Instead of Them

Your staff keep the calls they are best placed to handle. GT Voice covers the rest: overflow when the line is busy, nights and weekends, simultaneous callers, first-line intake, and the repetitive qualifying and follow-up that eats a front desk’s day.

Time is Money, Take Back Both

One flat monthly plan. No setup fee.

$500/ month

350 talk minutes included, then 12¢ per additional minute.

Set up, launched and managed for you
Customized to your practice areas and intake
Answers, qualifies and books 24/7
Call recordings, transcripts and the full workspace
Ongoing improvements and real support
At the numbers you picked
— in potential new-case revenue at stake every year
— Potential annual return
Run the three questions

Taken straight from your answers above. An estimate of what is at stake, not a projection of what you will recover.

When Your Front Desk Hits Capacity

Here is how the third option compares.

The job
GT Voice
Hiring Another Receptionist
Outsourced Call Center
Coverage
Every hour, including nights, weekends and holidays
Whatever hours you staff. Nights, weekends and holidays need more people
Often around the clock, usually billed by the minute
Two callers at once
Both answered immediately, no hold and no voicemail
One phone, one person. The second caller waits
Depends on who is staffed on that shift
Knows your intake
Built on your practice areas, questions and routing
Yes, once trained. Every new hire starts that over
Shared agents working from a short script
Every call the same
The same questions asked in the same order, every time
Harder to hold when the lobby is full and three lines are ringing
Varies by agent and by shift
After the call
Recording, transcript, summary and the booked consult
Notes taken by hand, between everything else on the desk
A message or lead form, in their format
What it costs a year Where these figures come from Receptionist pay: ZipRecruiter ($37,131) and Glassdoor ($45,778) averages, 2026. Employer burden: U.S. Bureau of Labor Statistics, Employer Costs for Employee Compensation, June 2026 — benefits are 31.5% of total compensation for full-time private industry workers. Answering service: the published 2026 band for full 24/7 legal intake coverage, for a like-for-like comparison. Figures vary by market, call volume and plan.
$6,000 $500 a month, flat. 350 talk minutes included, then 12¢ per additional minute.
$54,000–$67,000 What one more front-desk hire costs. $37,100–$45,800 average base pay, plus payroll taxes and benefits.
$10,800–$26,400 $900–$2,200 a month for 24/7 legal intake coverage. Cheaper plans exist, but only for message taking.

If you already have a front desk, this is not an argument to replace it. Your receptionist keeps the calls they are best placed to handle. GT Voice takes the hours and the overflow a single desk cannot cover, and it is not a replacement for your team’s judgment either — it answers, captures the intake and books the consult, then hands the matter to the people who decide what happens next.

Questions Firms Ask First

Is the caller told they are speaking with an AI?

Yes. The agent identifies itself as an AI assistant, either up front or when asked, depending on how your firm configures it for your jurisdiction. Callers can ask for a person at any point.

Does it give legal advice or decide whether someone has a case?

No. GT Voice handles communication and intake only. It captures the matter accurately and gets the right callers in front of your attorneys faster. Every legal judgement stays with your firm.

Can it work with our existing number?

Yes. We connect it to your current phone workflow. You choose whether it answers everything, only after hours, or only when your line is busy.

Can it transfer a caller to our team?

Yes. Urgent or priority calls can be escalated and warm-transferred to the right person, with the context already captured.

Can it schedule consultations?

Yes. Qualified callers are booked straight onto your calendar against your real-time availability, and the caller gets a text and email confirmation.

What about existing clients calling in?

They are recognised as existing-client matters and routed by your rules rather than run through new-client intake.

Can it handle Spanish?

Multilingual handling is available and configured per firm, so a Spanish-speaking caller gets the same intake in their own language.

What happens after hours?

Nothing changes. Nights, weekends and holidays are answered the same way as a Tuesday morning, and the summary is waiting for your team when they arrive.

Does it replace our receptionist?

No. It covers overflow, after-hours, simultaneous callers and first-line intake so your team can focus on the conversations that need a person.

How long until we go live?

We configure it with you, test it against real scenarios, then take it live. The two-week trial starts the moment it is answering your calls.

Say Goodbye To Voicemail

We will walk through how your firm handles calls today, and show you exactly what GT Voice would do with them.